Privacy Policy

Last updated: February 2026

Hammond Professional Cleaning (“we”, “our”, or “us”) operates the HPC Portal mobile and web application (the “App”), an internal app for employees and authorized users. User accounts are created by administrators; there is no self-service registration. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.

1. Information We Collect

We may collect information that you provide directly or that we obtain when you use the App, including:

Account and profile information – name, email address, employee ID, and other details provided when your account is created by an administrator, or that you provide when updating your profile in the App.
Usage and device information – device type, operating system, app version, and how you use the App (e.g., features used, time spent).
Location data – if you grant permission, we may collect location information for features such as attendance, assignments, or map-related functionality.
Photos and documents – images or files you upload (e.g., badge scans, forms, reports) as part of your work in the App.
Communications – messages, support requests, or feedback you send to us.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App and related services.
Authenticate you and manage your account.
Process attendance, timesheets, assignments, inventory, reports, and other work-related features.
Send you notifications (e.g., push notifications) that you have agreed to receive.
Respond to your requests and support needs.
Comply with legal obligations and protect our rights and the rights of others.
Analyze usage to improve the App and our services (where applicable).

3. Sharing of Information

We may share your information:

With your employer and authorized personnel for work-related purposes (e.g., scheduling, reporting).
With service providers who assist us in operating the App (e.g., hosting, analytics, push notifications), under agreements that limit their use of your data.
When required by law, court order, or government request, or to protect our rights, safety, or property.
In connection with a merger, sale, or other transfer of assets, subject to the same privacy protections.

We do not sell your personal information to third parties.

4. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data is transmitted over secure connections where possible. No method of transmission or storage is 100% secure; we encourage you to use strong credentials and keep your device secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the App and fulfill the purposes described in this policy. We may retain certain information as required by law or for legitimate business purposes (e.g., compliance, dispute resolution).

6. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing of your data.
Withdraw consent where processing is based on consent (e.g., location, push notifications).
Lodge a complaint with a supervisory authority.

You can update certain profile details in the App and manage notification preferences in your device settings. Because accounts are created by administrators, requests related to account creation, deletion, or access should be directed to your administrator or to us using the details below.

7. Children’s Privacy

The App is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy in the App or on our website and update the “Last updated” date. Continued use of the App after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Hammond Professional Cleaning
11 Municipal Drive, Suite 200, Room 243
Fishers, IN 46038
Email: info@hpcleaning.com